Shipping & Returns

Shipping, Refund & Return Policy

Eden Wholesale is committed to delivering your orders safely and efficiently. Please review the policies below, which apply exclusively to wholesale orders.

Shipping Policy

All wholesale orders are processed and shipped within 1 business day. We ship exclusively via UPS Express Hemp with adult signature required upon delivery. A shipping confirmation email with tracking details will be sent once your order leaves our facility.

State Shipping Restrictions

We comply with all federal and state hemp regulations. Due to current restrictions, the following products cannot be shipped to the listed states:

THCA Products: Cannot be shipped to:

  • Arkansas
  • Idaho
  • Minnesota
  • Oregon
  • Rhode Island

Delta 8 Products: Cannot be shipped to:

  • AR, CA, CO, CT, DE, GA, HI, ID, IN, IA, KS, MA, MS, MT, NV, NH, NY, ND, OR, RI, SC, UT, VA, VT, WA, WV

Any orders placed to restricted states will be automatically cancelled and refunded.

Refund & Return Policy

All wholesale sales are final. We do not accept returns or offer refunds for buyer’s remorse or unsold inventory.

Refunds or replacements are only issued if the product arrives damaged, defective, or incorrect. You must notify us within 48 hours of delivery with clear photos and your order number. To file a claim, email wholesale@edendistro.com.

Damages or Issues?

Please inspect your shipment immediately upon receipt. If your order is damaged, defective, or contains incorrect items, contact us within 48 hours so we can resolve the issue promptly.

Refunds

If a refund is approved due to damage, defect, or fulfillment error, it will be processed to your original payment method. Refund timing depends on your bank or payment provider.

Cancellations

Once an order has shipped, it cannot be cancelled. If your order has not yet left our facility, you may contact us at wholesale@edendistro.com to request a cancellation. Orders cancelled before shipment are not eligible for a refund unless authorized in writing by our team.

Questions? We're here to help. Contact us at wholesale@edendistro.com